GAZETTE NOTICE NO. 13176

Whereas Gazette Notice No. 12825 of October 2024, published the water and sanitation tariffs for Eldoret Water and Sanitation Company (ELDOWAS); And whereas, upon further review and consideration of the parties’ consent to an arbitration at the Water Tribunal under Appeal Case No. E006 Of 2025, it has been determined that the tariffs need to be revised downwards; Now, therefore, pursuant to section 72 (1) (b) and (2) of the Water Act, 2016, the Water Services Regulatory Board revokes the tariff structure published in the Gazette Notice No. 12825 of 2024. Consequently, it is hereby notified that the revised water and sanitation tariffs for ELDOWAS for the remaining period of 2026/2027 to 2028/2029 shall be as follows: 1.0 Approved Tariff Structure 1.1 Water Tariff Structure for the period 2026/2027 to 2028/2029 14th August, 2026 THE KENYA GAZETTE Consumer Categories Consumption Block (m3) Approved Tariff (KSh./m3) Domestic/Residential 1-6 84 7-20 95 21-50 110 51-100 117 101-300 128 >300 140 Multi-Dwelling Units Per M3 96 Commercial/Industrial 1-50 108 51-100 115 101-300 130 >300 140 Government/Institutions 1-50 108 51-100 115 101-300 130 >300 140 Public Schools, Colleges, and Universities 1-600 88 601-1200 97 >1200m3 109 Unique Consumer Categories Bulk Water Supply Per m3 60 Water Kiosks Per m3 88 Customers with non-functional meters shall be billed based on the average of the last three months’ bills. 1.3 Sewerage Tariff Structure for the period 2026/2027 to 2028/2029. 1.3.1 Consumers with a Water Connection (c) Sewerage will be charged at 75% of the water volumes, billed at the rates specified below for all customer categories. Consumer Categories Consumption Block (m3) Approved Tariff (KSh. /m3) Domestic/Residential 1-6 63 7-20 72 21-50 83 51-100 88 101-300 100 >300 110 Multi-Dwelling Units Per M3 72 Commercial/Industrial 1-50 83 51-100 88 101-300 100 >300 110 Government/Institutions 1-50 83 51-100 88 101-300 100 >300 110 Public Schools, Colleges, and Universities 1-600 70 601-1200 85 >1200m3 100 (d) Disconnected water accounts shall be charged on the average of the last three months’ sewerage charges before disconnection 1.2.2 Consumers without a water connection Sewerage consumers without a water connection shall be charged as follows: (a) Single dwelling domestic unit: KSh. 300 per month. (b) All other categories :75% of the volume of water consumed as per the metered source of water at the rates specified (in 1.2.1(a)) above. 1.3 Indexation The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027. 1.4 Miscellaneous Charges These shall be as follows: Item/ Service Charge (KSh.) Water Deposit Category of consumer Domestic 2500 Retail shops less than 10m3 3000 Retail shops with more than 10m3 3,500 Bar and restaurants with less than 15 m3 4000 Bar and restaurants more than 15 m3 6,000 Hotel class “A” and “B” with less than 150 m3 12,000 Hotel class “A” and “B” with more than 150 m3 15000 Hotel class “C” and ‘D’ less than 150 m3 18000 3982 3982 Item/ Service Charge (KSh.) Hotel class “C” and ‘D’ more than 150 m3 20,000 Hospitals and Health centres with more than 150 m3 20,000 Hospitals and Health centres with less than 150 m3 12,000 Schools and other institutions have more than 200 m3 20,000 Schools and other institutions with less than 200 m3 10,000 Minor construction sites of more than 200 m3 15,000 Major construction sites with more than 300 m3 50,000 Light industries with less than 200 m3 30,000 Medium industries between 200 m3 and 300 m3 50,000 Heavy industries of more than 300 m3 100,000 Water Kiosks 5,000 Customers with only a sewer connection are to be charged a deposit equivalent to a water connection Other Charges Service New water connection fee – Connection size: ½ inch to 1 inch 2,500 New water connection fee – Connection size: 1.5 inches to 3 inches 7,500 New water connection fee – Connection size above 3inches 15,000 Water Reconnection fee – at meter point 1,000 Water Reconnection fee – at mains 5,000 and double deposit Tanker – 7000 and 18,000 litres 2,500 and 6,000 respectively per tanker within ELDOWAS area for all consumers Sale of water per M3 at Browsing Point (own tanker) 107 Replacement of stolen or damaged meters 100% of the market cost of the meter Meter testing on request 500 Sewer Connection- Residential/ Domestic 5,000 Sewer Connection- Commercial, Government, Schools, Universities, and Colleges 7,500 Sewer Connection- Industrial 15,000 Private sewer unblocking 2,500 Leak detection services 1,000 Sewer Reconnection fee 15,000 Printing of the customer’s statement on their own request 200 For cutting off the supply at the request of the consumer 200 For turning on the supply otherwise than in respect of a first connection 200 Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements Private Exhausters (Dumping into the company’s sewer system) 6,500 per Truck per month Penalties Illegal water connection -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality Illegal water connection (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality Overcharging (fraud) at the water kiosk 15,000 Illegal sewer connection- Commercial, Industry, Construction 100,000 Illegal sewer connection- Domestic, Government, Schools, Universities & Colleges 30,000 Self-reconnection after cut-off for non-payment 5,000, and billing to be backdated from the date of the cut-off Surcharge for tampering with meters (this includes meter removal, reversing of meter, etc.) 5,000 Surcharge for direct suction of water from the supply line using a pump 10,000 2.0 Cost Structure 2.1 Cost Summary Below is the summary of the projected annual cost structure that makes up the total costs to be incurred by ELDOWAS during the tariff period: Expenditure Item 2025/26 2026/27 2027/28 2028/29 Operations 772,912,996 789,605,791 833,396,909 877,688,438 Maintenance 51,376,681 76,350,000 77,175,000 79,795,000 Regulatory Levy 50,593,223 52,671,254 53,986,488 55,302,879 Total O&M Costs 874,882,900 918,627,045 964,558,397 1,012,786,317 Investment Costs 59,233,971 190,121,196 189,518,820 196,707,598 Debt Repayment 69,761,819 69,574,626 78,989,005 77,748,590 Total Costs 1,003,878,689 1,178,322,867 1,233,066,223 1,287,242,505 Total Billing (KSh) 1,264,830,577 1,267,718,958 1,300,599,828 1,333,509,589 Collection Efficiency (%) 94% 95% 95% 95% Projected Revenue 1,188,940,742 1,204,333,011 1,235,569,837 1,266,834,110 O&M Cost Coverage 136% 131% 128% 125% Total Cost Coverage 118% 102% 100% 98% 4.0 Conditions attached to the tariff approval. 14th August, 2026 THE KENYA GAZETTE The conditions attached to this approval, which shall form part of the license conditions of ELDOWAS, are: 4.1 Service Delivery Conditions attached to the Tariff Target 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 Water Coverage (%) 84% 84% 85% 85% 86% Sewerage Coverage (%) 40% 43% 46% 49% 52% Water quality standards (%) 96% 100% Compliance with Standards Personnel Expenditure as % of O&M 51% 51% 45% 42% 40% Non-Revenue Water 44% 39% 36% 35% 34% Hours of Supply (Hrs.) 23 23 23 23 24 Staff per 1000 connections 4 4 4 4 4 Metering ratio (%) 100% 100% 100% 100% 100% Collection Efficiency (%) 91% 95% 95% 95% 95% Resale at Kiosk KSh. 3.00 per 20L Jerry Can 4.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff. 4.3 Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by WASREB 4.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided. 4.5 Creation of distinct water and sewer cost centres: ELDOWAS will ensure that separate water and sewer cost centres are created and that different records of operations of the two centres are maintained 4.6 Catchment Protection: The utility shall undertake measures to conserve/ protect the catchment areas of their source of water as part of Corporate Social Responsibility 4.7 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned. 4.8 Investments: The utility shall undertake the investments in Appendix 1 The utility shall undertake the following investments within the tariff period: Item 2026/2027 2027/2028 2028/2029 Annual Budget (KSh) 190,121,196 189,518,820 196,707,598 4. Penalty notice 4.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act 2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025. 4.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including: (i) Payment of a penalty (ii) Suspension or cancellation of the licence. (iii) Placement of the utility under Special Regulatory Regime. (iv) Prosecution. Appendix 1: Investments through internally generated funds by Eldoret Water and Sanitation Company LTD Project 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 1.0 Asset Renewal 1.1 Sosiani Treatment Replacement of Sosiani 300L air compressor - 600,000 Replacement of Sosiani water collection troughs - 5,000,000 1.2 Quarry Treatment Replacement of AQ range valve actuators 6,000,000 Quarry 14kW submersible recirculation pumps 9,000,000 Quarry 33kW submersible waste water pumps 12,000,000 Quarry waste collection auto manual step screen 15,000,000 1.3 Lab Equipment Replacement of various water and waste water testing equipments 2,500,000 2,500,000 2,500,000 2,500,000 2,500,000 1.4 Tools Callibration of FMU 90 Prosonic meter 400,000 400,000 Replacement of Gravity dosers 2,400,000 1.5 Chebara Treated Water Main &Water Distribution Network Replacement of Chebara DN 600 raw water valve 1,200,000 Replacement of Chebara backwash pump No.1 motor 250,000 Replacement of Chebara blower motors 500,000 Replacement of Chebara backwash pump No.2 1,000,000 Replacement of automanual step screen 800,000 3984 3984 Project 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 1.6 Boundary Treatment Boundary 5.9kW submersible sludge pumps 4,000,000 Automation of Boundary pumping stations 2,500,000 Boundary 17kW submersible recirculation pumps - 10,500,000 1.7 ICT Assets E-board(10No user license) 1,500,000 1,500,000 1,500,000 1,500,000 1.8 HQ FireProof Safe-HR 2,000,000 1.9 Kapsoya Treatment FireProof Safe-HR 1,800,000 Sub-Totals 8,900,000 8,000,000 35,350,000 33,800,000 7,800,000 2.0. Extension of sewer lines 2.1 Serwer Civil Contruction Works KIE Sewer Project - 10,457,670 Block 10 Sewer Project including branch 1 to branch 4 22,786,755 Last Mile connectivity 35,000,000 Salim Dola Sewer Project 3,167,640 Last Mile connectivity 35,000,000 Kipkorgot Sewer Extensions Project 19,270,152 Sub-Totals - - 33,244,425 38,167,640 54,270,152 3.0 Replacements of Sewer Networks Kona Mbaya Rehabilitation 754,860 Rehabilitations of Manholes - 6,853,200 - 6,853,200 Mwanzo Rehalitations - - 13,542,454 Kambi karatasi Sewer Project 5,833,184 GK Prisons 15,358,911 Sub-Totals 754,860 12,686,384 15,358,911 13,542,454 6,853,200 4.0 New Assets Ellegrini Dam Fencing of the dam 1,000,000 Two Rivers Dam Fencing of the dam 1,000,000 Moben Dam Fencing of the dam 3,000,000 Kapsoya Treatment Purchase of 77 KVA Stanby Electric generator 3,500,000 Installation of Kapsoya CCTV 1,030,660 5.0 Chebara Treated Water Main &Water Distribution Network Design and construction of aeration chamber at chebara drinking water treatment plant 11,221,028 6.0 ICT Assets Routers HQ and Areas 500,000 POE Network switches - - 500,000 Document Management System 7,000,000 ICT Assets tagging, tracking and managing Software 240,000 Email & Website Hosting 1,000,000 E-board(10No user license) 1,500,000 7.0 ERP Movement to cloud Resource acquisition-Cloud( 1 TB hard drive space plus 100 GB RAM, 2 processor 16 cores) 5,000,000 Existing ERP and Billing Systems Modules Maintenance + Enhancements for emerging new system changes/requirements 1,000,000 - 1,000,000 Acqusition and implementation of Technical Processes Module(4 Water Treatment Plants and 2 Sewarage Plants) 8,000,000 Implementation of Automatic Dosing system-4No TWs 16,000,000 8.0 GIS customer identification survey 7,000,000 Purchase of 1No. RTK survey equipment 4,000,000 9.0 Quarry Treatment Automation of Quarryrecirculation pumping station 1,200,000 Automation of Quarry recirculation pumping station 1,800,000 10.0 Naiberi Treatment Plant Installation of Naiberi electrical winch 1,800,000 Installation on CCTV 697,180 Replacement of pumps 679,180 11.0 Lab Equipment Purchase of Atomic absorption spectrophotometer (AAS) for Elemental and heavy metal monitoring in water and waste water. 8,000,000 12.0 Motor Vehicles Purchase of 1No. double cab pick-up 7,500,000 14th August, 2026 THE KENYA GAZETTE Project 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 for PDC 13.0 Storage facility Construction of KAPSOYA MAIN STORE 7,000,000 Sub-Totals 20,461,028 7,000,000 37,727,840 25,179,180 11,800,000 17.0 NRW Reduction Sub-Totals - 15,037,680 44,537,680 38,287,680 40,037,680 18.0 Replacements of Water Networks Moi-Girls Dola Water Project - 18,001,640 Rehabilitation of water chambers 4,500,000 Eldoret West Replacement 10,695,321 Chebarus pipe replacement 7,155,540 Replacement of uPVC Pipes to HDPE 5,900,700 Rehabilitation of water chambers 4,500,000 Replacement of uPVC Pipes to HDPE 5,900,700 Munyaka-Bahati pipe replacement 22,985,626 Rehabilitation of water chambers 4,500,000 Replacement of uPVC Pipes to HDPE 5,900,700 4,500,000 15,195,321 23,902,340 40,541,866 5,900,700 19.0 Replacement of sewer network Kamukunji Extension 2 21,493,290 Huruma Extensions 32,338,062 Langas Sewer Project 8,325,975 Harvad-High School Sewer 2,383,605 Slaughter Sewerline 5,504,935 - - - - 70,045,866 Total 34,615,888 57,919,385 190,121,196 189,518,820 196,707,598 Dated the 14th August, 2026. RICHARD CHERUIYOT, Ag. Chief Executive Officer, MR/8284338 Water Services Regulatory Board.