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GAZETTE NOTICE NO. 9152
GAZETTE NOTICE NO. 9152
THE WATER ACT
(No. 43 of 2016)
EXTENSION
under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved the regular tariff adjustment for the area served by Elwak Water & Sewerage Company Limited (ELWASCO).
Elwak Water & Sewerage Company Limited (ELWASCO) applied to the Water Services Regulatory Board (WASREB) for review of water services tariffs, for the period 2026/2027 to 2028/2029 as per section 72 (1) b of the Water Act 2016.
Public consultation on the ELWASCO application was carried out in accordance with the requirements of section 139 of the Water Act 2016.
Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an upward tariff review is justified for ELWASCO to improve service delivery, operate sustainably and protect consumer interests by meeting the conditions attached to the tariff.
WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of ELWASCO that the structure of approved tariffs for water services for the three financial years 2026/2027, 2027/2028 and 2028/2029 shall be as follows:
19th June, 2026 THE KENYA GAZETTE
13.0 Approved Tariff Structure
1.1 Water Tariff Structure for the period 2026/2027 to 2028/2029
Customer Categories Consumption Block(M3) Approved Tariff(M3)
Domestic/Residential 1-6 200
7-20. 250
21-50 260
51-100 280
101-300 300
>300 350
Commercial/Industrial/Government/Institutions 1-50 350
51-100 380
101-300 400
>300 500
Public Schools, Colleges, and Universities 1-600 350
601-1200 380
>1200 400
Unique Consumer Categories Water Kiosks per M3 200
Bowsing Point per M3 250
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.3 Indexation
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory
Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027.
1.4 Miscellaneous Charges
These shall be as follows:
Item/ Service Charge (Ksh.)
Water Deposit
Category of consumer
Domestic 2,500
Retail shops less than 10m3 3,000
Retail shops more than 10m3 3,500
Bar and restaurants less than 15 m3 4,000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” less than 150 m3 12,000
Hotel class “A” and “B” more than 150 m3 15,000
Hotel class “C” and ‘D’ less than 150 m3 18,000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres less than 150 m3 12,000
Schools and other institutions more than 200 m3 20,000
Schools and other institutions less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites more than 300 m3 50,000
Light industries less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Customers with only sewer connection are to be charged a deposit equivalent to a water connection
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000, respectively, per tanker within the WSP area for all consumers
Sale of water Per M3 at bowsing point (own tanker) 250
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Special meter reading under customer’s request 500
Private sewer unblocking 2,500
Leak detection services 1,000
Printing of customer’s statement under own request 200
For cutting off the supply at the request of the consumer 200
For turning on the supply otherwise than in respect of a first connection 200
Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal
3014 3014
Item/ Service Charge (Ksh.) settlements
Private Exhausters (Dumping into the company’s sewer system) 15,000 per Truck per month
Penalties
Illegal water connection, -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality
Illegal water connection, (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality
Overcharging (fraud) at water kiosk 15,000
Illegal sewer connection- Commercial, Industry, Construction 100,000
Illegal sewer connection- Domestic, Government, Schools, Universities &
Colleges
30,000
Self-reconnection after cut-off for non-payment 5,000 and billing to be backdated from the date of cut-off
Surcharge for tampering with meters (this to include meter removal, reversing of meter etc)
5,000
Surcharge for direct suction of water from the supply line using a pump 10,000
14.0 Cost Structure
14.1 Cost Summary
Below is the summary of the projected Annual cost structure that makes up the total costs to be incurred by ELWASCO during the tariff period:
Expenditure Item 2024/25 2025/26 2026/27 2027/28 2028/29
Operations 77,923,032 82,360,838 86,886,291 91,780,725 97,102,313
Maintenance 5,031,660 7,397,040 7,766,892 7,922,230 8,080,674
Regulatory Levy 337,353 761,177 862,838 981,270 1,110,237
Total O&M Costs 83,292,045 90,519,055 95,516,021 100,684,224 106,293,224
Investment Costs - - 23,825,000 17,400,000 33,562,500
Debt Repayment - - - - -
Total Costs 83,292,045 90,519,055 119,341,021 118,084,224 139,855,724
Total Billing (KShs) 8,517,832 19,102,026 21,650,811 24,619,597 27,852,555
Collection Efficiency
(%)
79% 80% 85% 90% 95%
Projected Revenue -
Without Subsidy
6,690,237 15,281,621 18,403,189 22,157,637 26,459,927
O&M Cost Coverage
(%) - Without Subsidy
8% 17% 19% 22% 25%
Total Cost Coverage
(%)- Without Subsidy
8% 17% 15% 19% 19%
Operational Subsidy from the County
Government of
Mandera
46,537,000 109,660,000 109,660,000 109,660,000 109,660,000
Projected Revenue -
With Subsidy
53,227,237 124,941,621 128,063,189 131,817,637 136,119,927
O&M Cost Coverage
(%) - With Subsidy
64% 138% 134% 131% 128%
Total Cost Coverage
(%)- With Subsidy
64% 138% 107% 112% 97%
15.0 Conditions attached to the tariff approval.
The conditions attached to this approval which shall form part of the license conditions of ELWASCO are:
15.1 Service Delivery Conditions attached to the Tariff
Target 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
Water Coverage 12% 13% 14% 15% 16%
Water quality standards 37% 100% Compliance with Standards
Personnel Expenditure as % of O&M 51% 51% 50% 49% 48%
Non-Revenue Water 36% 34% 32% 30% 28%
Hours of Supply (Hrs.) 14 15 15 16 16
Staff per 1000 connections 64 21 19 18 16
Metering ratio 91% 100% 100% 100% 100%
Collection Efficiency 78% 80% 85% 90% 95%
Resale at Kiosk KSh. 5per 20l Jerry Can
19th June, 2026 THE KENYA GAZETTE
15.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
15.3 Operational Subsidy: For the period 2025/2026 to 2028/2029, the County Government of Mandera is required to provide OPEX and CAPEX subsidies of KSh. 109,660,000 annually to Elwak Water & Sewerage Company
15.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided
15.5 Metering: ELWASCO shall progressively enhance the metering ratio to attain 100% as per condition (3.1) above
15.6 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned.
15.7 Investments: The utility shall undertake the investments in Appendix 1.
16.0 Penalty notice
16.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act 2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025.
16.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including:
xiii. Payment of a penalty xiv. Suspension or cancellation of the licence xv. Placement of the utility under Special Regulatory Regime xvi. Prosecution.
APPENDIX 1: PROPOSED INVESTMENTS
INVESTMENTS SCHEDULE – TO BE FUNDED EXTERNALLY
2026/2027
Targetted
Investment
Project Area Guide Size Sample
Descriptions
Unit Unit Cost Quantity Project Cost (Ksh)
A. Regional
Master meters
Replacement and installation of consumer meters and bulk meters across all schemes
(Elwak, Wargadud, and
Borehole Eleven.
25mm Dia consumer plastic water meter piston type, PSM Elser
KENT or approved equivalent. The meters to include built-in meter strainers & a non- return mechanism.
25mm 25mm Dia consumer plastic water meter piston type, PSM
Elser KENT or approved equivalent. The meters to include in-built meter strainers & non- return mechanisms.
No.
2,500
1,000
2,500,000 institution/BULK consumers
50mm institution/BULK consumers
N0. 7,500 100 750,000 zonal meter 100mm zonal meter No. 28,000 50 1,400,000
Sub -Total 4,650,000
B.NRW
Reduction
Plan
To reduce NRW from 36.33% to
34%
Replacement of aged pipes and fittings HDPE PIPE 6'' m 600 1,000 600,000
4'' m 450 2,000 900,000
3'' m 360 500 180,000
2'' m 150 3,000 450,000 hard seal concealed stem
Gate valves
-
4'' pcs 18,000 10 180,000
3'' pcs 12,000 5 60,000
2'' pcs 7,000 15 105,000
NRW Reduction Activities Automation of the bill system items 2,500,000 1 3,500,000
Capacity building of staff on proper installation of meters and data analysis items 1,200,000 1 1,200,000
Sub -Total 7,175,000
D.
Rehabilitatio n of Service
Lines pipeline extension at borehole eleven
10000m pipeline extension across all zones distribution line 0f various diameter
(50mm-70mm) hdpe pipes m 1,200 10,000 12,000,000
Sub Total 12,000,000
TOTAL 23,825,000
3016 3016
2027/2028
Targetted
Investment
Project Area Guide Size Sample
Descriptions
Unit Unit Cost Quantity Project Cost (Ksh)
A. Regional
Master meters
Replacement and installation of consumer meters and bulk meters across all schemes
25mm Dia consumer plastic water meter piston type, PSM Elser
KENT or approved equivalent. The meters to include in- built meter strainers
& non-return mechanisms.
25mm
25mm Dia consumer plastic water meter piston type, PSM
Elser KENT or approved equivalent. The meters to include in-built meter strainers & non- return mechanisms.
No.
2,500
2,000,000 institution/BULK consumers
50mm N0. 7,500 50 375,000
Sub -Total 10,000 850 2,375,000
B.NRW
Reduction
Plan
To reduce NRW from 34% to 33% installation of DMAs, which enable us to pinpoint leaks with high accuracy
100mm Dia consumer flanged master water meter, Elser KENT.
NO. 35,000 15 525,000
NRW Reduction Activities
Sub -Total 525,000
C. Capital
Works elevated steel storage tank and masonry reservoirs at El Wak and
Wargadud construction steel elevated tank
Construction of a steel elevated tank
2NO. 100m and
50m3
Construction of a steel elevated tank no. 6,000,000 2 12,000,000
Rehabilitation of masonry reservoir
Rehabilitation of
1NO. Mansory tank
Rehabilitation of
1NO. Mansory tank 225m3 no. 2,500,000 1 2,500,000
Replacement OF high lift multi-stage pumping system
(service pump)
60m3/hr
Replacement OF high lift multi- stage pumping system (service pump) 60m3/hr
Replacement OF high lift multi- stage pumping system (service pump) 60m3/hr no. 3,000,000 1 3,000,000
Sub Total 14,500,000
17,400,000
2028/2029
Targetted
Investment
Project Area Guide Size Sample
Descriptions
Unit Unit Cost Quantity Project Cost (Ksh)
A. Regional
Master meters
Replacement and installation of consumer meters and bulk meters across all schemes
25mm Dia consumer plastic water meter piston type, PSM Elser
KENT or approved equivalent. The meters to include inbuilt meter strainers & non- return mechanisms.
25mm 25mm Dia consumer plastic water meter piston type, PSM
Elser KENT or approved equivalent. The meters to include inbuilt meter strainers & non- return mechanisms.
no. 2,500 750 1,875,000 institution/BULK consumers
2'' N0. 7,500 45 337,500 zonal meter 4'' no. 35,000 10 350,000
Sub -Total 2,562,500
B. Capital
Works expansion of water coverage to low-income areas like Bulla Wajir and Bulla Nguvu through the construction of water kiosks and pipeline extension construction 3NO water kiosk with piping networks construction 3NO water kiosk with piping networks construction
3NO water kiosk with piping networks no 3 2,000,000 6,000,000 pipeline extension pipeline extension pipeline extension km 10 2,500,000 25,000,000
19th June, 2026 THE KENYA GAZETTE
Sub Total 31,000,000
Total 33,562,500
Dated the 29th May, 2026.
RICHARD CHERUIYOT, MR/7804409 Ag. C.E.O., Water Services Regulatory Board.
Dated the 29th May, 2026.
RICHARD CHERUIYOT,
Ag. C.E.O., Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
9152
Details
- Act / Legislation
- THE WATER ACT
- Reference
- No. 43 of 2016
- Section
- section 72 (1) (b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. C.E.O., Water Services Regulatory Board
- Date Signed
- 29th May 2026
- Page
- 46
- Extraction Method
- regex
Source Gazette
Vol. CXXVIII No. 103 (SUPPLEMENT)
Published 19th June 2026