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GAZETTE NOTICE NO. 9149
GAZETTE NOTICE NO. 9149
THE WATER ACT
(No. 43 of 2016)
APPROVAL
under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved the regular tariff adjustment for the area served by Nyasare Water Supply and Sanitation Company Limited (NYAWASCO).
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Nyasare Water Supply and Sanitation Company Limited (NYAWASCO) applied to the Water Services Regulatory Board (WASREB) for review of water services tariffs, for the period 2026/2027 to 2028/2029 as per section 72 (1) b of the Water Act 2016.
Public consultation on the NYAWASCO application was carried out in accordance with the requirements of section 139 of the Water Act 2016.
Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an upward tariff review is justified for NYAWASCO to improve service delivery, operate sustainably and protect consumer interests by meeting the conditions attached to the tariff.
WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of NYAWASCO that the structure of approved tariffs for water services for the three financial years 2026/2027, 2027/2028 and 2028/2029 shall be as follows:
1.0 Approved Tariff Structure
1.1 Water Tariff Structure for the period 2026/2027 to 2028/2029
Consumer Categories Consumption Block Approved Tariff
(M3) (Kshs/M3)
Domestic/Residential 1-6 120
7-20. 135
21-50 150
51-100 180
101-300 200
>300 220
Multi- Dwelling Units Flat Rate 135
Commercial/Industrial 1-50 150
51-100 200
101-300 220
>300 240
Government/Institutions 1-50 150
51-100 200
101-300 220
>300 240
Public Schools, Colleges, and Universities 1-600 150
601-1200 220
>1200m3 300
Unique Consumer Categories Water kiosks 50
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.3 Indexation
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory
Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027.
1.4 Miscellaneous Charges
These shall be as follows:
Item/ Service Charge (Ksh.)
Water Deposit
Category of consumer
Domestic 2,500
Retail shops less than 10m3 3,000
Retail shops with more than 10m3 3,500
Bar and restaurants with less than 15 m3 4000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” with less than 150 m3 12,000
Hotel class “A” and “B” with more than 150 m3 15,000
Hotel class “C” and ‘D’, with less than 150 m3 18,000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres with less than 150 m3 12,000
Schools and other institutions have more than 200 m3 20,000
Schools and other institutions with less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites with more than 300 m3 50,000
Light industries with less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Customers with only a sewer connection are to be charged a deposit equivalent to a water connection
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
19th June, 2026 THE KENYA GAZETTE
Item/ Service Charge (Ksh.)
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000 respectively per tanker within NYAWASCO’s area for all consumers
Sale of water per M3 at Bowsing Point (own tanker) Ksh. 120
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Leak detection services 1,000
Statement of account fees 200
For cutting off the supply at the request of the consumer 200
For turning on the supply other than in respect of a first connection 200
Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements
Private Exhausters (Dumping into the company’s sewer system) 15,000 per truck per month
Penalties
Illegal water connection -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality
Illegal water connection (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality
Overcharging (fraud) at the water kiosk 15,000
Self-reconnection after cut-off for non-payment 5,000, and billing to be backdated from the date of the cut-off
Surcharge for tampering with meters (this includes meter removal, reversing of meter, etc.)
5,000
Surcharge for direct suction of water from the supply line using a pump 10,000
2.0 Cost Structure
2.1 Cost Summary
Below is the summary of the projected Annual cost structure that makes up the total costs to be incurred by NYAWASCO during the tariff period:
Expenditure Item 2023/2024 2024/25 2025/26 2026/27 2027/2028 2028/2029
Operations 6,424,053 8,618,952 9,681,363 9,912,117 10,634,546 11,163,748
Maintenance 22,756 82,810 110,200 110,200 110,200 110,200
Regulatory Levy 309,502 298,319 316,237 461,127 524,471 597,894
Total O&M Costs 6,756,311 9,000,081 10,107,800 10,483,445 11,269,218 11,871,842
Investment Costs - - 280,000 443,250 845,000 2,030,000
Debt Repayment - - - - - -
Total Costs 6,756,311 9,000,081 10,387,800 10,926,695 12,114,218 13,901,842
Total Billing (KShs) 7,897,899 7,428,832 7,905,932 11,528,187 13,111,786 14,947,352
Collection Efficiency (%) 87% 95% 95% 95% 95% 95%
Projected Revenue 6,871,172 7,057,390 7,510,636 10,951,778 12,456,196 14,199,984
O&M Cost Coverage 102% 78% 74% 104% 111% 120%
Total Cost Coverage 102% 78% 72% 100% 103% 102%
3.0 Conditions attached to the tariff approval.
The conditions attached to this approval which shall form part of the license conditions of NYAWASCO are:
3.1 Service Delivery Conditions attached to the Tariff
Target 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029
Water Coverage (%) 74% 75% 76% 78% 80%
Water Quality Standards 93% 100%
Personnel Expenditure as % of O&M 42% 39% 38% 37% 35%
Non-Revenue Water 38% 37% 36% 35% 35%
Hours of Supply (Hrs.) 10 11 12 14 16
Staff per 1000 connections 8 8 7 7 6
Metering ratio (%) 100% 100% 100% 100% 100%
Collection Efficiency (%) 95% 95% 95% 95% 95%
Resale at Kiosk Ksh 2 per 20 L Jerry can Ksh 3 per 20 L Jerry can
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3.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
3.3 Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by
WASREB
3.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided
3.5 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned.
3.6 Investments: The utility shall undertake the investments in Appendix 1.
4.0 Penalty notice
4.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act 2016, and
Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025.
4.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including:
i. Payment of a penalty ii. Suspension or cancellation of the licence iii. Placement of the utility under Special Regulatory Regime iv. Prosecution.
APPENDIX 1: PROPOSED INVESTMENTS
NYAWASCO INVESTMENTS SCHEDULE – INTERNALLY GENERATED FUNDS
Targetted
Investment
Item Size Descriptions Unit Unit Cost Quantity Project Cost
(Ksh)
2025/
2026/
2027/
2028/
Metering 15 mm dia
Meters
15mm Kent brass No 4,000 300 1,200,000 200,000 300,000 400,000 300,000
15 mm dia, GI
Union
15mm - No 150 120 18,000 - 18,000 - -
15 mm dia, GI
Nipples
15mm - No 100 120 12,000 - 12,000 - -
15 mm dia, GI
Sockets
- 100 120 12,000 - 12,000 - -
25 mm dia
Meters
25mm - No 4,000 25 100,000 20,000 25,000 25,000 30,000
25 mm dia, Gate
Valve
25mm - No 1,200 15 18,000.00 - 18,000 - -
25 mm dia, GI
Union
25mm - No 250 15 3,750.00 - 3,750 - -
25 mm dia, GI
Nipples
25mm - No 100 15 1,500.00 - 1,500 - -
25 mm dia, GI
Sockets
25mm - No 100 30 3,000.00 - 3,000 - -
Master meters
2"
50mm - No 40,000 10 400,000.00 - - 200,000 200,000
Sub- Total 1,518,250 220,000 393,250 625,000 530,000
Movable
Assets
Procurement of
Motorbikes
- Honda 150,000.00 1 150,000 - - 150,000 -
Motor vehicle - Toyota Probox no 1,500,000 1 1,500,000 - - - 1,500,000
Pipe wrench size
12’ Record
- - - 7,500 10 75,000 15,000 20,000 20,000 -
Pipe wrench size
14’ Record
- - - 10,000 10 100,000 20,000 30,000 50,000 -
Adjustable
Spanner
- - - 2,500 10 25,000 25,000 - - -
Sub- Total 1,850,000 60,000 50,000 220,000 1,500,000
TOTAL 3,418,250 280,000 443,250 845,000 2,030,000
Dated the 29th May, 2026.
RICHARD CHERUIYOT, MR/7804409 Ag. C.E.O., Water Services Regulatory Board.
Dated the 29th May, 2026.
RICHARD CHERUIYOT,
Ag. C.E.O., Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
9149
Details
- Act / Legislation
- THE WATER ACT
- Reference
- No. 43 of 2016
- Section
- section 72 (1) (b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. C.E.O., Water Services Regulatory Board
- Date Signed
- 29th May 2026
- Page
- 35
- Extraction Method
- regex
Source Gazette
Vol. CXXVIII No. 103 (SUPPLEMENT)
Published 19th June 2026