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ESTABLISHMENT
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GAZETTE NOTICE NO. 7330
GAZETTE NOTICE NO. 7330
THE WATER ACT
(Cap. 372)
ESTABLISHMENT
under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved the regular tariff adjustment for the area served by Wote Water and Sanitation Company Limited (WOWASCO).
Wote Water and Sanitation Company Limited (WOWASCO) applied to the Water Services Regulatory Board (WASREB) for review of water services tariffs, for the period 2025/2026 to 2028/2029 as per section 72 (1) b of the Water Act 2016.
Public consultation on the WOWASCO application was carried out in accordance with the requirements of section 139 of the Water Act, 2016.
Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an upward tariff review is justified for WOWASCO to improve service delivery, operate sustainably and protect consumer interests by meeting the conditions attached to the tariff.
WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of WOWASCO that the structure of approved tariffs for water services for the three financial years 2025/2026, 2026/2027,2027/2028 and 2028/2029 shall be as follows:
1.0 APPROVED TARIFF STRUCTURE
1.1 Water Tariff Structure for the period 2025/2026 to 2028/2029
Domestic/Residential
Consumption Block (m3) Approved Tariff (KSh.)
1-6 122
7-20 133
21-50 136
51-100 140
2490 2490
101-300 145
>300 150
Commercial/Industrial/Government/Institutions
1-50 136
51-100 140
101-300 145
>300 150
Multi-Dwelling Units Per m3 133
Public Schools, Colleges, and Universities
1-600 133
601-1200 140
>1200 150
Unique Consumer Categories Water Kiosks per m3 70
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.2 Indexing
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services
Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period comme1.3ncing July 2027.
1.3 Miscellaneous Charges
These shall be as follow—
Item/ Service Charge (KSh.)
Water Deposit
Category of consumer
Domestic 2,500
Retail shops less than 10m3 3,000
Retail shops with more than 10m3 3,500
Bar and restaurants with less than 15 m3 4000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” with less than 150 m3 12,000
Hotel class “A” and “B” with more than 150 m3 15000
Hotel class “C” and ‘D’, with less than 150 m3 18000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres with less than 150 m3 12,000
Schools and other institutions have more than 200 m3 20,000
Schools and other institutions with less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites with more than 300 m3 50,000
Light industries with less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000 respectively per tanker within WOWASCO’s area for all consumers
Sale of water per M3 at Bowsing Point (own tanker) KSh. 133
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Private sewer unblocking 2,500
Leak detection services 1,000
Statement of account fees 200
For cutting off the supply at the request of the consumer 200
For turning on the supply other than in respect of a first connection 200
Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements
Private Exhausters (Dumping into the company’s sewer system) 15,000 per truck per month
Penalties
Illegal water connection -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality
Illegal water connection (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality
Overcharging (fraud) at the water kiosk 15,000
Self-reconnection after cut-off for non-payment 5,000, and billing to be backdated from the date of the cut-off
Surcharge for tampering with meters (this includes meter removal, reversing of meter, etc)
5,000
Surcharge for direct suction of water from the supply line using a pump 10,000
2.0 ANALYSIS OF COST STRUCTURE
Below is the summary of the projected annual cost structure that makes up the total costs to be incurred by WOWASCO during the tariff period:
15th May, 2026 THE KENYA GAZETTE
Expenditure Item 2025/2026 2026/2027 2027/2028 2028/2029
Operations 45,129,160 46,113,530 45,196,199 44,893,045
Maintenance 3,500,000 3,570,000 3,641,400 3,714,228
Regulatory Levy 1,125,905 1,780,816 2,306,872 2,564,411
Total O&M Costs 49,755,065 51,464,346 51,144,471 51,171,684
Investment Costs — 16,570,000 16,800,000 17,098,000
Total Costs 49,755,065 68,034,346 67,944,471 68,269,684
Total Billing (KShs) 37,350,406 44,520,392 57,671,792 64,110,283
Collection Efficiency (%) 91% 92% 94% 95%
Projected Revenue - Without Subsidy 33,988,869 40,958,761 54,211,484 60,904,769
O&M Cost Coverage (%) - Without Subsidy 68% 80% 106% 119%
Total Cost Coverage (%)- Without Subsidy 68% 60% 80% 89%
Operational Subsidy from the County Government of Makueni 8,796,680 10,505,584 - -
Capital investment Subsidy from the County Government of
Makueni
— 16,570,000 16,800,000 12,635,000
Projected Revenue - With Subsidy 42,785,549 68,034,345 71,011,484 73,539,769
O&M Cost Coverage (%) - With Subsidy 86% 132% 139% 144%
Total Cost Coverage (%)- With Subsidy 86% 100% 106% 108%
3.0 CONDITIONS ATTACHED TO THE TARIFF APPROVAL.
The conditions attached to this approval, which shall form part of the license conditions of WOWASCO are—
3.1 Service Delivery Conditions attached to the Tariff
Target 2025/2026 2026/2027 2027/2028 2028/2029
Water Coverage 60% 61% 62% 63%
Water quality standards 100% 100% Compliance with Standards
Personnel Expenditure as % of O&M 40% 40% 40% 40%
Non-Revenue Water 34% 32% 30% 28%
Hours of Supply (Hrs.) 14 15 15 16
Staff per 1000 connections 15 11 9 9
Metering ratio 100% 100% 100% 100%
Collection Efficiency 89% 92% 94% 95%
Resale at Kiosk KSh. 5.00 per 20l Jerry Can
3.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
3.3 Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by
WASREB
3.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided
3.5 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned.
3.6 Operational Subsidy: For the period 2025/2026 and 2026/2027, the County Government of Makueni is required to continue providing operational subsidy to Wote Water & Sanitation Co. to be directed towards payment of production electricity.
3.7 Investments:
3.7.1 The utility shall undertake the investments in Appendix I (through internally generated funds)
3.7.2 The utility shall undertake the investments in Appendix II (a, b, c) (through investment subsidies from the County Government of
Makueni))
4.0 PENALTY NOTICE
4.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196
(2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act
2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025.
4.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including:
(i) Payment of a penalty
(ii) Suspension or cancellation of the licence
(iii) Placement of the utility under Special Regulatory Regime
(iv) Prosecution.
APPENDIX 1: PROPOSED INVESTMENTS BY WOTE WATER AND SANITATION COMPANY LIMITED
WOTE WATER AND SANITATION COMPANY LIMITED
INVESTMENTS SCHEDULE - INTERNALLY GENERATED FUNDS FY 2028/2029
Asset Class Specific Asset Descriptions Unit Unit Cost Quantity Project Cost
(KSh.)
A Water System a) Washing Machine High-pressure Pump for Tank Cleaning No. 100,000 1 100,000
2492 2492
Asset Class Specific Asset Descriptions Unit Unit Cost Quantity Project Cost
(KSh.)
(Honda) b) Pipes and Fittings
Pipes, Gate Valves, Air Valves, HDPE
Connectors, etc No. 300,000 4 1,200,000
R 150 meters or equivalent class DN 20 No 4500 200 900,000
B Water Meters a) Consumer Water Meter R200 Meters or equivalent class DN 25 No 6,000 50 300,000 b) zonal meters
Bulk water meters 3'‘. locations a)
Westview, b) Makueni boys county assembly line, c). Kayrock line, d).
Upper Shimo line, e). Muambani line.
No 125,000 5 625,000
Bulk water meters 4'' To be installed at a). return line kwe kavi, b). Town line, c). Kasarani line
No 136,000 3 408,000
Bulk water meters 6'' No
C
Computers and
Accessories
(Hardware and
Software) a) Desktop Computers HP i7 8th Gen Computers min 8GB
RAM 750GB Storage No. 75,000 2 150,000
(b) Laptops HP i5 8th Gen Computers min 8GB
RAM 750GB Storage No. 60,000 2 120,000
(c) CCTV Camera
Hikvision 8 Channel HD DVR 12v/1amp
Power Adapter Wired Mouse 1 Cable
Roll 100mtrs 1 Power Supply 10 amps open 1 TB Western Digital (WD) Hard disk 16 pcs Bnc connectors 8 pcs DC jacks Power Cable
No. 30,000 2 60,000
(d) Billing System Upgrade integration with Mpesa, Bank accounts, and send/query bills via SMS and email No. - establishment of GIS and integration of it with the billing system. - procurement of the system and computers (HP i7 8th
Gen Computers, min 8GB RAM, 750GB
Storage ls 600,000 1 600,000
Total 4,463,000
APPENDIX II: PROPOSED INVESTMENTS TO BE UNDERTAKEN BY MAKUENI COUNTY GOVERNMENT
(a)-FY 2026/2027
Asset Class Specific Asset Descriptions Unit Unit Cost Quantity Project
Cost (KSh.)
A Water System (a) Rehabilitate the existing
CFUs
Repair the complete treatment system and operationalize Kaiti 1 intake
Ls 100,000 1 100,000
(b) Pumps
Replace the current surface pump with submersible pumps to minimize maintenance - Highlift pump 70m3
No 950,000 1 950,000
Procure Lowlift submersible pumps to pump water to the CFUs
No 650,000 2 1,300,000
(c) Pipes and
Fittings
Repair the Kaiti raising main and replace the UPVC section with HDPE
Ls 4,200,000 1 4,200,000
B Transport Purchase of
Moveable Assets
Pick up
Isuzu D max 2000cc to facilitate mobilization to the field and improve turnaround time for repairs
No. 4200000 1 4,200,000
C Computers and Accessories
(Hardware and
Software) a) CCTV
Camera
Hikvision 8 Channel HD DVR 12v/1amp Power
Adapter, Wired Mouse 1 Cable Roll 100mtrs 1 Power
Supply 10 amps open 1 TB Western Digital (WD) Hard disk 16 pcs Bnc connectors 8 pcs DC jacks Power Cable.
location a) Camareal storage tanks, b). Makueni boys’ storage tanks, c) Kiti Kyumu intake, d) Malivani Borehole
No. 30,000 4 120,000 b) Billing
System
Upgrade integration with Mpesa, Bank accounts, and send/query bills via SMS and email
No. 500,000 1 500,000
Integration with Customer Relations Management, Meter Management, Management of NRW, Creation of
Job cards, and GIS integration
No. 4,700,000 1 4,700,000
D Electrical
Works
Transformer Upgrade the KPLC transformer to 200kW Ls 500,000 1 500,000
Total for 2026/2027 16,570,000
15th May, 2026 THE KENYA GAZETTE
APPENDIX II: PROPOSED INVESTMENTS TO BE UNDERTAKEN BY MAKUENI COUNTY GOVERNMENT a) -FY 2027/2028
Asset Class Specific Asset Descriptions Unit Unit
Cost
Quant ity
Project Cost
(KSh.)
A
Water
System a) Pipes &
Fittings
Pipes, Gate Valves, Air Valves, HDPE
Connectors, etc Ls
1,200, 1 1,200,000 b) Pipeline
Extensions
Complete Overhaul of Old network distribution from Makueni Boys to Kundakindu through Ngumo
Meter s 1,350 6,000 8,100,000
Install Recticulation at Itangini and install sectional valves with lockable chambers Ls
2,000, 1 2,000,000
B Electrical
Works solarization Solarize Kaiti 1
Ls
5,500, 1 5,500,000
Total for 2027/2028 16,800,000
APPENDIX II: PROPOSED INVESTMENTS TO BE UNDERTAKEN BY MAKUENI COUNTY GOVERNMENT b) 2028/2029
Asset Class Specific Asset Descriptions Unit Unit Cost Quantit y
Project
Cost (KSh.)
A Water
System a) Storage Construct 500m3 storage tank at Makueni Boys to assist in water storage for increased distribution
Ls 4,200,000 1 4,200,000 b) Pipeline
Extensions
Install a 3'' distribution line from Makueni Boys tanks to Unoa market
Meters 5,500 990 5,445,000
Rehabilitate unoa kye mwole line Ls 1,700,000 1 1,700,000
B Transport Purchase of
Moveable Assets
Procure 3No motor motorcycles to facilitate movement for meter readers
No 250,000 3 750,000
C Computers and Accessories
(Hardware and
Software) a) Printer Procure 3 in 1 HP printer No 180,000 1 180,000 b) Desktop
Computers
HP i7 8th Gen Computers min 8GB RAM
750GB Storage
No. 75,000 2 150,000 c) Laptops HP i5 8th Gen Computers min 8GB RAM
750GB Storage
No. 60,000 2 120,000 d) CCTV
Camera
Hikvision 8 Channel HD DVR 12v/1amp Power
Adapter, Wired Mouse 1 Cable Roll 100mtrs 1
Power Supply 10 amps open 1 TB Western
Digital (WD) Hard disk 16 pcs Bnc connectors 8 pcs DC jacks Power Cable. Location a)
Wowsasco office, b) Kilala borehole, c)
Mukuyuni swaa intake
No. 30,000 3 90,000
Total for 2028/2029 12,635,00
Dated the 1st May, 2026.
RICHARD CHERUIYOT, MR/8126551 Ag. CEO, Water Services Regulatory Board.
Dated the 1st May, 2026.
RICHARD CHERUIYOT,
Ag. CEO, Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
7330
Details
- Act / Legislation
- THE WATER ACT
- Reference
- Cap. 372
- Section
- section 72 (1) (b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. CEO, Water Services Regulatory Board
- Date Signed
- 1st May 2026
- Page
- 45
- Extraction Method
- regex
Source Gazette
Vol. CXXVIII No. 83 (SUPPLEMENT)
Published 15th May 2026