GAZETTE NOTICE NO. 4162

under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved the regular tariff adjustment for the area served by Mandera Water and Sewerage Company Limited (MANDWASCO). Mandera Water and Sewerage Company Limited (MANDWASCO) applied to the Water Services Regulatory Board (WASREB) for review of water services tariffs, for the period 2025/2026 to 2028/2029 as per section 72 (1) b of the Water Act 2016. Public consultation on the MANDWASCO application was carried out in accordance with the requirements of section 139 of the Water Act 2016. Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an upward tariff review is justified for MANDWASCO to improve service delivery, operate sustainably and protect consumer interests by meeting the tariff conditions attached to the tariff. WASREB hereby gives a one-month notice from the date of this communication to all existing and potential customers of MANDWASCO that the structure of approved tariffs for water services for the four financial years 2025/2026, 2026/2027, 2027/2028 and 2028/2029 shall be as follows: 1.0 Approved Tariff Structure 1.1 Water Tariff Structure for the period 2025/2026 to 2028/2029 Current Customer Categories Consumption Block (m3) Approved Tariff (KSh/M3) Individual and Other Consumers 1-6 130 7-20. 150 21-50 160 51-100 165 101-300 175 >300 185 Commercial/Industrial/Government/Insti tutions 1-50 160 51-100 165 101-300 175 >300 200 Public Schools, Colleges, and Universities 1-600 150 601-1200 200 >1200 250 Unique Consumer Categories Water Kiosks per m3 100 Bowsing Point 130 Customers with non-functional meters shall be billed based on the average of the last three months’ bills. 1.2 Sewerage Tariff Structure for the period 2025/2026 to 2028/2029 (a) Consumers with a Water Connection (i) Sewerage will be charged at 75% of the water volumes, billed at the tariff for water specified (in 1.1) above, for all customer categories. (ii) Disconnected water accounts shall be charged based on the average of the last three months’ sewerage charges before the disconnection. (b) Consumers without a Water Connection Sewerage consumers without a water connection shall be charged as follows: (i) Single dwelling Domestic unit: KSh. 300 Per Month (ii) 75% of the volume of water consumed as per the metered source of water at the rates specified (in 1.1) above. 19th March, 2026 THE KENYA GAZETTE 1.3 Indexation The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2027 1.4 Miscellaneous These shall be as follows: Item/ Service Charge (Ksh.) Water Deposit Category of consumer Domestic 2,500 Retail shops less than 10m3 3,000 Retail shops more than 10m3 3,500 Bar and restaurants less than 15 m3 4,000 Bar and restaurants more than 15 m3 6,000 Hotel class “A” and “B” less than 150 m3 12,000 Hotel class “A” and “B” more than 150 m3 15,000 Hotel class “C” and ‘D’ less than 150 m3 18,000 Hotel class “C” and ‘D’ more than 150 m3 20,000 Hospitals and Health centres more than 150 m3 20,000 Hospitals and Health centres less than 150 m3 12,000 Schools and other institutions more than 200 m3 20,000 Schools and other institutions less than 200 m3 10,000 Minor construction sites of more than 200 m3 15,000 Major construction sites more than 300 m3 50,000 Light industries less than 200 m3 30,000 Medium industries between 200 m3 and 300 m3 50,000 Heavy industries of more than 300 m3 100,000 Water Kiosks 5,000 Customers with only sewer connection are to be charged a deposit equivalent to a water connection Other Charges Service New water connection fee – Connection size: ½ inch to 1 inch 2,500 New water connection fee – Connection size: 1.5 inches to 3 inches 7,500 New water connection fee – Connection size above 3inches 15,000 Water Reconnection fee – at meter point 1,000 Water Reconnection fee – at mains 5,000 and double deposit Tanker – 8000 and 16,000 litres 2,500 and 5,000 respectively per tanker within the WSP area for all consumers Sale of water per M3 at Bowsing Point (own tanker) 130 Replacement of stolen or damaged meters 100% of the market cost of the meter Meter testing on request 500 Special meter reading under the customer’s request 500 Sewer Connection- Residential/ Domestic 5,000 Sewer Connection- Commercial, Government, Schools, Universities, and Colleges 7,500 Sewer Connection- Industrial 15,000 Private sewer unblocking 2,500 Leak detection services 1,000 Sewer Reconnection fee 15,000 Printing of customer’s statement under own request 200 For cutting off the supply at the request of the consumer 200 For turning on the supply otherwise than in respect of a first connection 200 Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements Private Exhausters (Dumping into the company’s sewer system) 15,000 per Truck per month Penalties Illegal water connection, -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality Illegal water connection, (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality Overcharging (fraud) at water kiosk 15,000 Illegal sewer connection- Commercial, Industry, Construction 100,000 Illegal sewer connection- Domestic, Government, Schools, Universities and Colleges 30,000 Self-reconnection after cut-off for non-payment 5,000 and billing to be backdated from the date of cut-off Surcharge for tampering with meters (this to include meter removal, reversing of meter etc) 5,000 Surcharge for direct suction of water from the supply line using a pump 10,000 1234 1234 2.0 Cost Structure 2.1 Cost Summary Below is the summary of the projected annual cost structure that makes up the total costs to be incurred by MANDWASCO during the tariff period: Expenditure Item 2024/25 2025/26 2026/27 2027/28 2028/29 Operations 79,004,246 98,717,277 106,142,737 137,717,106 144,924,058 Maintenance 54,400,385 55,081,827 56,183,464 57,307,133 58,453,275 Regulatory Levy 651,880 4,039,096 9,734,747 11,626,999 13,606,936 Total O&M Costs 134,056,511 57,838,199 172,060,948 206,651,238 216,984,270 Investment Costs - - - - 40,600,000 Debt Repayment - - - - - Total Costs 134,056,511 157,838,199 172,060,948 206,651,238 257,584,270 Total Billing (KSh) 16,297,000 100,977,398 243,368,681 290,674,987 340,173,406 Collection Efficiency (%) 58% 63% 65% 73% 80% Projected Revenue - Without Subsidy 9,381,684 63,615,760 158,189,643 212,192,740 272,138,725 O&M Cost Coverage (%) - Without Subsidy 7% 40% 92% 103% 125% Total Cost Coverage (%)- Without Subsidy 7% 40% 92% 103% 106% Subsidy Issued by / Required from the County Government 98,418,000 94,222,439 13,871,306 - - Projected Revenue - With Subsidy 107,799,684 157,838,199 172,060,948 212,192,740 272,138,725 O&M Cost Coverage (%) - With Subsidy 80% 100% 100% 103% 125% Total Cost Coverage (%)- With Subsidy 80% 100% 100% 103% 106% 3.0 Conditions attached to the tariff approval. The conditions attached to this approval which shall form part of the license conditions of MANDWASCO are: 3.1 Service Delivery Conditions attached to the Tariff Target 2024/2025 2025/2026 2026/2027 2027/2028 2028/2029 Water Coverage 25% 26% 27% 28% 29% Water quality standards 93% 100% Compliance with Standards Personnel Expenditure as % of O&M 22% 22% 22% 22% 21% Non-Revenue Water 46% 43% 40% 38% 35% Hours of Supply (Hrs.) 18 19 19 20 20 Staff per 1000 connections 33 33 33 33 33 Metering ratio 0% 50% 100% 100% 100% Collection Efficiency 59% 63% 85% 90% 95% Resale at Kiosk-Low Income Areas (LIA) customers KSh. 5per 20l Jerry Can Resale at Kiosk-Other Customers KSh. 10per 20l Jerry Can Other Conditions 3.2 Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff. 3.3 Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by WASREB. 3.4 Reporting: The utility shall submit to WASREB a quarterly performance report in the format provided. 3.5 Operational Subsidy: For the period 2025/2026 to 2028/2029, the County Government of Mandera is required to provide OPEX and CAPEX subsidies of KSh. 100,000,000 (hundred million shillings) annually to Mandera Water and Sewerage Company. 3.6 Metering: MANDWASCO shall progressively enhance the metering ratio to attain 100% as per condition (3.1) above. 3.7 Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services and interest income earned. 3.8 Investments: The utility shall undertake the investments in Appendix 1: 4.0 Penalty notice 4.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act 2016, and Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025. 4.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to section 92 of the Water Act 2016, including: (i) Payment of a penalty. (ii) Suspension or cancellation of the licence. (iii) Placement of the utility under Special Regulatory Regime. (iv) Prosecution. APPENDIX 1: PROPOSED INVESTMENTS MANDERA WATER AND SEWERAGE COMPANY INVESTMENT SCHEDULE - INTERNALLY GENERATED FUNDS 2028/2029 Targeted Investments Project Area Description Unit Unit Cost Quantity Projected Cost (Ksh) A. Infrastructural Network Mandera Town Water System Rehabilitation Nr 700,000 8 5,600,000 Construction of sump wells and infiltration galleries Nr 3,000,000 3 9,000,000 19th March, 2026 THE KENYA GAZETTE B.NRW Reduction Plan Entire Service Area Consumer connections-Extensions (new service lines from existing mains to customer premises, including pipes, fittings, meters, meter boxes, and installation) Lot 10,000,000 1 10,000,000 Customer metering (DN15–25) Nr 6,000 2,000 12,000,000 Supply and installation of meter testing bench (Suitable for testing meters of sizes DN15 (½”) up to DN50 (2”) Nr 4,000,000 1 4,000,000 TOTAL 40,600,000 Dated the 9th March, 2026. RICHARD CHERUIYOT, MR/7808745 Ag. CEO, Water Services Regulatory Board.