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GAZETTE NOTICE NO. 65
GAZETTE NOTICE NO. 65
THE WATER ACT
(Cap. 372)
APPROVAL
under the powers granted by section 72 (1) (b) and (2) of the Water Act, 2016, has approved
the regular tariff adjustment for the area served by Chemususu Water and Sanitation Company Limited (CHEWASCO).
CHEWASCO applied to the Water Services Regulatory Board (WASREB) for a review of water services tariffs for the period 2025/2026 to
2027/2028 in line with section 72 (1) (b) of the Act. Public consultation on the CHEWASCO application was carried out by the requirements of
section 139 of the Water Act 2016.
Having considered the application, the written and oral submissions by all stakeholders and the current data, WASREB has determined that an
upward tariff review is justified for CHEWASCO to improve service delivery, operate sustainably and protect consumer interests by meeting the
tariff conditions attached to the tariff.
2nd January, 2026 THE KENYA GAZETTE
WASREB gives a one-month notice from the date of this communication to all existing and potential customers of CHEWASCO that the
structure of approved tariffs for water services for the three financial years 2025/2026, 2026/2027 and 2027/2028 shall be as follows:
2.0 Approved Tariff Structure for the period 2025/2026 to 2027/2028
2.1 Water Tariff
Consumer Categories Consumption Block Approved Tariff
(M3) (KSh./M3)
Domestic/Residential 1-6 50
7-20. 70
21-50 85
51-100 105
101-300 125
>300 140
Commercial/Industrial/Government/Institutions 1-50 85
51-100 105
101-300 125
>300 140
Public Schools, Colleges and Universities 1-600 70
601-1200 100
>1200m3 140
Water Kiosks Per M3 35
Bulk Sales to a WSP for Resale Per M3 50
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
2.2 Indexation
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the Water Services Regulatory Board
(WASREB) regulations. The inflation adjustment shall come into effect every July of the tariff period, commencing July 2027.
2.3 Miscellaneous Charges
Item/ Service Charge (KSh.)
Water Deposit
Category of consumer
Domestic 2,500
Retail shops less than 10m3 3,000
Retail shops more than 10m3 3,500
Bar and restaurants less than 15 m3 4,000
Bar and restaurants more than 15 m3 6,000
Hotel class “A” and “B” less than 150 m3 12,000
Hotel class “A” and “B” more than 150 m3 15,000
Hotel class “C” and ‘D’ less than 150 m3 18,000
Hotel class “C” and ‘D’ more than 150 m3 20,000
Hospitals and Health centres more than 150 m3 20,000
Hospitals and Health centres less than 150 m3 12,000
Schools and other institutions more than 200 m3 20,000
Schools and other institutions less than 200 m3 10,000
Minor construction sites of more than 200 m3 15,000
Major construction sites more than 300 m3 50,000
Light industries less than 200 m3 30,000
Medium industries between 200 m3 and 300 m3 50,000
Heavy industries of more than 300 m3 100,000
Water Kiosks 5,000
Other Charges
Service
New water connection fee – Connection size: ½ inch to 1 inch 2,500
New water connection fee – Connection size: 1.5 inches to 3 inches 7,500
New water connection fee – Connection size above 3inches 15,000
Water Reconnection fee – at meter point 1,000
Water Reconnection fee – at mains 5,000 and double deposit
Tanker – 8000 & 16,000 litres 2,500 & 5,000 respectively per tanker within the WSP area for all
consumers
Sale of water Per M3 at bowsing point (own tanker) 70
Replacement of stolen or damaged meters 100% of the market cost of the meter
Meter testing on request 500
Special meter reading under customer’s request 500
Private sewer unblocking 2,500
Leak detection services 1,000
Printing of customer’s statement under own request 200
For cutting off the supply at the request of the consumer 200
For turning on the supply otherwise than in respect of a first
connection
Exhauster Services (Company Exhauster) 5,000 for other customers and 4,000 for informal settlements
26 26
Item/ Service Charge (KSh.)
Private Exhausters (Dumping into the company’s sewer system) 15,000 per Truck per month
Penalties
Illegal water connection, -Commercial, Industry, Construction (Fraud) 100,000 plus estimated consumption during the period of illegality
Illegal water connection, (Fraud) – Domestic 30,000 plus estimated consumption during the period of the illegality
Overcharging (fraud) at water kiosk 15,000
Self-reconnection after cut-off for non-payment 5,000 and billing to be backdated from the date of cut-off
Surcharge for tampering with meters (this to include meter removal,
reversing of meter etc)
5,000
Surcharge for direct suction of water from the supply line using a
pump
10,000
3.0 Cost Summary
Below is the summary of the recommended cost structure that makes up the total costs to be incurred by CHEWASCO during the tariff period:
Expenditure Item 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028
Operations 29,499,354 40,169,109 43,052,485 45,182,501 47,578,153
Maintenance 2,518,506 2,518,506 2,620,254 2,672,659 2,726,112
Regulatory Levy 960,000 1,507,886 1,859,044 2,026,358 2,208,731
Total O&M Costs 32,977,860 44,195,501 47,531,783 49,881,518 52,512,996
Investment Costs - - 8,890,000 17,277,500 17,545,000
Debt Repayment - - - - -
Total Costs 32,977,860 44,195,501 56,421,783 67,159,018 70,057,996
Total Billing (KShs) 35,350,898 42,638,631 63,642,196 70,524,873 77,415,269
Collection Efficiency (%) 96% 95% 95% 95% 95%
Projected Revenue 33,866,160 40,506,699 60,460,086 66,998,629 73,544,505
O&M Cost Coverage (%) 103% 92% 127% 134% 140%
Total Cost Coverage (%) 103% 92% 107% 100% 105%
4.0 Conditions attached to the tariff approval
The conditions attached to this approval, which shall form part of the license conditions of CHEWASCO, are:
i. Service Delivery Conditions attached to the Tariff
Target 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028
Water Coverage 22% 25% 26% 27% 28%
Water quality standards 83% 55% 100% Compliance with Standards
Personnel Expenditure as % of O&M 45% 42% 42% 42% 42%
Non-Revenue Water 66% 61% 55% 50% 45%
Hours of Supply (Hrs.) 19 22 23 24 25
Staff per 1000 connections 16 16 15 13 11
Metering ratio 45% 90% 100% 100% 100%
Collection Efficiency 96% 94% 95% 95% 95%
Resale at Kiosk Kshs. 2.00 per 20l Jerry Can
ii. Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
iii. Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by
WASREB.
iv. Reporting: The utility shall submit quarterly performance reports to WASREB in the prescribed format.
v. Metering: CHEWASCO shall progressively enhance the metering ratio to attain 100% as per condition 3.0 above.
vi. Regulatory Levy: The utility is to pay a monthly regulatory levy based on 4% of turnover, which is inclusive of billing for other services
and interest income earned.
vii. Investments: The utility shall undertake the investments in Table 1:
5.0 Penalty Notice
5.1 Take note that failure of an Accounting Officer to administer this tariff and the conditions attached to it is an offence subject to section 196 (2) of
the Public Finance Management Act 2012, 117 (1) (aa) of the County Governments Act 2012, Sections 147 and 158 of the Water Act 2016, and
Regulations 46 (1), 101 and 105 of the Water Services Regulations 2025.
5.2 Failure to comply with the tariff and conditions attached to it amounts to a breach of licence conditions and shall attract sanctions pursuant to
section 92 of the Water Act 2016, including:
v. Payment of a penalty
vi. Suspension or cancellation of the licence
vii. Placement of the utility under Special Regulatory Regime
viii. Prosecution.
Table 1: Investments
INVESTMENTS SCHEDULE - INTERNALLY GENERATED FUNDS- CHEMUSUSU WATER AND SANITATION COMPANY LIMITED
FY 2025/2026
Asset Class Specific Asset Descriptions Unit Unit Cost Quantity Project Cost (Ksh)
A Water System
a) Washing
Machine
High-pressure Pump for Tank Cleaning No. 100,000 1 100,000
b) Pipes and Pipes, Gate Valves, Air Valves, HDPE No. 300,000 4 1,200,000
2nd January, 2026 THE KENYA GAZETTE
INVESTMENTS SCHEDULE - INTERNALLY GENERATED FUNDS- CHEMUSUSU WATER AND SANITATION COMPANY LIMITED
FY 2025/2026
Asset Class Specific Asset Descriptions Unit Unit Cost Quantity Project Cost (Ksh)
Fittings Connectors, etc
B Water Meters a) Consumer
Water Meter
R200 Meters No 6,000 1,000 6,000,000
C
Computers
and
Accessories
(Hardware
and Software)
a) Desktop
Computers
HP i7 8th Gen Computers min 8GB RAM
750GB Storage No. 75,000 2 150,000
b) Laptops HP i5 8th Gen Computers min 8GB RAM
750GB Storage No. 60,000 3 180,000
c) CCTV Camera
Hikvision 8 Channel HD DVR 12v/1amp
Power Adapter Wired Mouse 1 Cable Roll
100 mtrs 1 Power Supply 10 amps open 1 TB
Western Digital (WD) Hard disk 16 pcs Bnc
connectors 8 pcs DC jacks Power Cable
No. 30,000 2 60,000
d) Billing System
Upgrade
Integration with Mpesa, Bank accounts, and
send/query bills via SMS and email No. 500,000 1 500,000
Integration with Customer Relations
Management, Meter Management,
Management of NRW, Creation of Job cards,
and GIS integration
No. 700,000 1 700,000
Total 8,890,000
FY 2026/2027
Asset Class Specific Asset Sample Descriptions Unit Unit Cost Quantity Project Cost (Ksh)
A Water System
a) Pipes and
Fittings
Pipes, Gate Valves, Air Valves, HDPE
Connectors, etc No.
300,000 4 1,200,000
b) Leak Detector Detects Bursts and Leakages No. 2,000,000 1 2,000,000
c) Pipeline
Extensions
Complete Overhaul of Old network with
PVC Kilometres
1,600,000 5.30 8,482,500
B Water Meters
a) Consumer
Water Meter
R200 Meters
Kelelwa zone- 250 meters, Nyal zone- 300
meters, E/Ravine Zone- 100meters, Narasura
Zone- 100 meters, Emining Zone- 50 Meters
No 6,000 800 4,800,000
C
Computers
and
Accessories
(Hardware
and Software)
a) Desktop
Computers
HP i7 8th Gen Computers min 8GB RAM
750GB Storage No. 75,000 5 375,000
b) Laptops HP i5 8th Gen Computers min 8GB RAM
750GB Storage No. 60,000 5 300,000
c) CCTV Camera
Hikvision 8 Channel HD DVR 12v/1amp
Power Adapter Wired Mouse 1 Cable Roll
100 mtrs 1 Power Supply 10 amps open 1 TB
Western Digital (WD) Hard disk 16 pcs Bnc
connectors 8 pcs DC jacks Power Cable
No. 30,000 4 120,000
Total 17,277,500
FY 2027/2028
Asset Class Specific Asset Sample Descriptions Unit Unit Cost Quantity Project Cost (Ksh)
A Water System
a) Pipes &
Fittings
Pipes, Gate Valves, Air Valves, HDPE
Connectors, etc No. 300,000 4 1,200,000
b) Pipeline
Extensions
Complete Overhaul of Old Network with
PVC and Asbestos kilometres 500,000 20 10,000,000
B Water Meters
a) Consumer
Water Meter
R250 Meters
E/Ravine Zone- 200 meters, Mogotio Zone-
250 meters, Emining Zone- 200 meters,
Narasura Zone- 350 meters
No 6,000 1,000 6,000,000
C
Computers
and
Accessories
(Hardware
and Software)
a) Desktop
Computers
HP i7 8th Gen Computers min 8GB RAM
750GB Storage No. 75,000 3 225,000
b) Laptops HP i5 8th Gen Computers min 8GB RAM
750GB Storage No. 60,000 1 60,000
c) CCTV Camera
Hikvision 8 Channel HD DVR 12v/1amp
Power Adapter Wired Mouse 1 Cable Roll
100 mtrs 1 Power Supply 10 amps open 1 TB
Western Digital (WD) Hard disk 16 pcs Bnc
connectors 8 pcs DC jacks Power Cable
No. 30,000 2 60,000
Total 17,545,000
Dated the 2nd December, 2025.
RICHARD CHERUIYOT,
MR/7897570 Ag. Chief Executive Officer, Water Services Regulatory Board.
Dated the 2nd December, 2026.
RICHARD CHERUIYOT,
Ag. Chief Executive Officer, Water Services Regulatory Board.
Extracted Entities (1)
previous_gazette_ref
65
Details
- Act / Legislation
- THE WATER ACT
- Reference
- Cap. 372
- Section
- section 72 (1) (b)
- Signed By
- RICHARD CHERUIYOT
- Title
- Ag. Chief Executive Officer, Water Services Regulatory Board
- Date Signed
- 2nd December 2026
- Page
- 24
- Extraction Method
- regex
Source Gazette
Vol. CXXVIII No. 1
Published 2nd January 2026